FREQUENTLY ASKED QUESTIONS
Have questions? You're in the right place! Below you'll find answers to some of the most common questions about our cleaning services, scheduling, pricing, policies and what to expect.
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
What areas do you service?
Bubbly Bliss proudly serves Livingston Parish, Louisiana and surrounding areas. If your unsure whether you're within our service area, feel free to contact us. We're happy to help.
Do I need to be home for the cleaning?
Not at all. Many of our clients provide a door code or key so we can access the home and complete the cleaning while their away. If you prefer to be home that is perfectly fine too.
Do I need to provide the cleaning supplies?
No. We bring our own profesional cleaning products and equipment. If you have specific products you'd like us to use due to allergies or personal preference, let us know upon booking!
How much will my cleaning cost?
Every home is unique. Pricing depends on the size of your home, it's current condition, the number of bedrooms, and bathrooms, pets, and any requested add-on services. Contact us for a free personalized quote.
Do you offer recurring cleaning services?
Yes! We offer weekly, bi-weekly, and monthly cleaning plans. Recurring clients enjoy discounted pricing and priority scheduling!
What forms of payment do you accept?
We accept cash, Cash App, Venmo, Apple Pay and other approved electronic payment methods. Payment is due upon completion of the service unless other arangements have been made.
What if I need to cancel or reschedule?
We understand that plans change. We kindly ask for a 48 hours' notice. Late cancelations may be subject to a cancellation fee in accordance with our policy.
Are pets okay during the cleaning?
Absolutely! We love pets. We simply ask any pets who may be anxious or aggressive around strangers to be secured prior to arrival for everyone's saftey.
Do you guarantee your work?
Yes! Your satisfaction is important to us. If you are not satisfied with your cleaning, please notify us within 24 hours. We will gladly return to address any areas in question free of charge.
How long will my cleaning take?
Cleaning times vary depending on your home's size, condition, and selected services. We'll provide an estimated timeframe when your appointment is scheduled.
What is your cancellation policy?
To ensure fairness to all clients and to protect reserved appointment times, the following policy applies to all bookings.
- Cancellations or rescheduling request made 48 hours or more before your scheduled apointment may be made at no charge.
- Cancellations made less than 24 hours before the scheduled apointment wil incur a 50% cancelation fee.
- Same-day cancelations or appointments canceled after our team has arrived wil be charged 100% of the scheduled service.
- We understand that genuine emergencies happen. Cancellation fee may be waived at our discrection in cases of severe illness, family emergencies, or dangerous weather condition.
- A ''no show'' will result in a fee. The full cost of the scheduled cleaning will be charged.
By scheduling a cleaning service with Bubbly Bliss Residential Cleaning, you acknowledge and agree to this cancellation and rescheduling policy.
Will you take photos of my home?
We completely respect the privacy of each client. In some cases we may ask for before-and-after photos for training, quality asurance, and marketing purposes-but we will ALWAYS ask for consent beforehand. If you prefer that no photos be taken, we will happily honor your request. Your comfort,privacy, and trust are our top priorities.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.